Returns & Exchanges
At NIDA, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Log into your NIDA account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the unused products in their original boxes, ensuring all safety seals are intact to qualify for a full refund.
Ship to NIDA
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing